:root{--wacf-green:#25D366;--wacf-dark-green:#128C7E;--wacf-teal:#075E54;--wacf-bg:#E5DDD5;--wacf-white:#FFFFFF;--wacf-text:#303030;--wacf-text-light:#777777;--wacf-border:#E0E0E0;--wacf-bubble-bg:#FFFFFF;--wacf-font:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif}.wacf-widget-container{position:fixed;bottom:30px;right:30px;z-index:999999;font-family:var(--wacf-font)}.wacf-floating-button{width:60px;height:60px;background-color:var(--wacf-green);border-radius:50%;box-shadow:0 4px 15px rgb(37 211 102 / .4);display:flex;justify-content:center;align-items:center;cursor:pointer;position:absolute;bottom:0;right:0;transition:transform 0.3s cubic-bezier(.175,.885,.32,1.275)}.wacf-floating-button:hover{transform:scale(1.1)}.wacf-floating-button i{color:var(--wacf-white);font-size:35px}.wacf-custom-icon{width:60%;height:60%;object-fit:contain}.wacf-notification-dot{position:absolute;top:0;right:0;width:14px;height:14px;background-color:#ff3b30;border-radius:50%;border:2px solid var(--wacf-white);animation:wacf-pulse 2s infinite}@keyframes wacf-pulse{0%{transform:scale(1);box-shadow:0 0 0 0 rgb(255 59 48 / .7)}70%{transform:scale(1.1);box-shadow:0 0 0 6px #fff0}100%{transform:scale(1);box-shadow:0 0 0 0 #fff0}}.wacf-chat-window{position:absolute;bottom:80px;right:0;width:350px;background:var(--wacf-white);border-radius:16px;box-shadow:0 10px 30px rgb(0 0 0 / .15);overflow:hidden;display:flex;flex-direction:column;opacity:0;visibility:hidden;transform:translateY(20px);transition:all 0.3s cubic-bezier(.25,.8,.25,1);max-height:calc(100vh - 120px)}.wacf-chat-window.wacf-open{opacity:1;visibility:visible;transform:translateY(0)}.wacf-chat-header{background:var(--wacf-teal);padding:15px 20px;display:flex;justify-content:space-between;align-items:center;color:var(--wacf-white)}.wacf-header-profile{display:flex;align-items:center;gap:12px}.wacf-avatar-wrapper{position:relative}.wacf-avatar{width:45px;height:45px;border-radius:50%;object-fit:cover;border:2px solid rgb(255 255 255 / .2)}.wacf-online-indicator{position:absolute;bottom:2px;right:2px;width:10px;height:10px;background-color:var(--wacf-green);border-radius:50%;border:2px solid var(--wacf-teal)}.wacf-header-info h4{margin:0 0 3px 0!important;font-size:16px!important;font-weight:600!important;color:var(--wacf-white)!important;text-align:left!important;line-height:1.2!important}.wacf-header-info p{margin:0!important;font-size:13px!important;opacity:0.9!important;text-align:left!important;line-height:1.2!important}.wacf-close-btn{background:none;border:none;color:var(--wacf-white);font-size:24px;cursor:pointer;opacity:.7;transition:opacity 0.2s;padding:0;line-height:1}.wacf-close-btn:hover{opacity:1}.wacf-chat-body{background-color:var(--wacf-bg);background-image:url("data:image/svg+xml,%3Csvg width='40' height='40' viewBox='0 0 40 40' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M20 20.5V18H0v-2h20v-2H0v-2h20v-2H0V8h20V6H0V4h20V2H0V0h22v20h2V0h2v20h2V0h2v20h2V0h2v20h2V0h2v20h2V0h2v20h2v2H20v-1.5zM0 20h2v20H0V20zm4 0h2v20H4V20zm4 0h2v20H8V20zm4 0h2v20h-2V20zm4 0h2v20h-2V20zm4 4h20v2H20v-2zm0 4h20v2H20v-2zm0 4h20v2H20v-2zm0 4h20v2H20v-2z' fill='%23000000' fill-opacity='0.03' fill-rule='evenodd'/%3E%3C/svg%3E");padding:20px;overflow-y:auto;flex-grow:1;display:flex;flex-direction:column;gap:15px}.wacf-message-bubble{background:var(--wacf-bubble-bg);padding:8px 12px;border-radius:8px;position:relative;box-shadow:0 1px 2px rgb(0 0 0 / .1);max-width:85%;align-self:flex-start;border-top-left-radius:0;text-align:left!important}.wacf-message-bubble::before{content:'';position:absolute;top:0;left:-8px;width:0;height:0;border-top:10px solid var(--wacf-bubble-bg);border-left:10px solid #fff0}.wacf-message-author{font-size:13px!important;color:var(--wacf-text-light)!important;margin-bottom:4px!important;font-weight:600!important;text-align:left!important}.wacf-message-text{font-size:14px!important;color:var(--wacf-text)!important;line-height:1.4!important;text-align:left!important;margin:0!important}.wacf-message-time{font-size:11px!important;color:var(--wacf-text-light)!important;text-align:right!important;margin-top:5px!important;display:block!important}.wacf-agents-list{background:var(--wacf-white);border-radius:12px;overflow:hidden;box-shadow:0 2px 10px rgb(0 0 0 / .05)}.wacf-select-prompt{padding:12px 15px;margin:0;font-size:13px;color:var(--wacf-text-light);border-bottom:1px solid var(--wacf-border);background:#fafafa}.wacf-agent-item{display:flex;align-items:center;padding:12px 15px;border-bottom:1px solid var(--wacf-border);cursor:pointer;transition:background 0.2s}.wacf-agent-item:last-child{border-bottom:none}.wacf-agent-item:hover{background:#f5f5f5}.wacf-agent-item img{width:40px;height:40px;border-radius:50%;object-fit:cover;margin-right:12px}.wacf-agent-details{flex-grow:1}.wacf-agent-details strong{display:block;font-size:14px;color:var(--wacf-text)}.wacf-agent-details span{font-size:12px;color:var(--wacf-text-light)}.wacf-agent-item i{color:var(--wacf-border);font-size:14px}.wacf-form-container{background:var(--wacf-white);padding:15px;border-radius:12px;box-shadow:0 2px 10px rgb(0 0 0 / .05)}.wacf-back-btn{background:none;border:none;color:var(--wacf-dark-green);font-size:13px;padding:0;margin-bottom:15px;cursor:pointer;display:flex;align-items:center;gap:5px}.wacf-form-group{margin-bottom:12px}.wacf-form-group input,.wacf-form-group textarea{width:100%;padding:10px 12px;border:1px solid var(--wacf-border);border-radius:6px;font-size:14px;font-family:inherit;box-sizing:border-box;transition:border-color 0.2s}.wacf-form-group input:focus,.wacf-form-group textarea:focus{outline:none;border-color:var(--wacf-green)}.wacf-form-group textarea{resize:vertical;min-height:60px}.wacf-submit-btn{width:100%;background:var(--wacf-green);color:var(--wacf-white);border:none;padding:12px;border-radius:6px;font-size:15px;font-weight:600;cursor:pointer;display:flex;justify-content:center;align-items:center;gap:8px;transition:background 0.2s}.wacf-submit-btn:hover{background:var(--wacf-dark-green)}.wacf-submit-btn:disabled{opacity:.7;cursor:not-allowed}.wacf-chat-footer{background:var(--wacf-white);padding:8px;text-align:center;font-size:11px;color:var(--wacf-text-light);border-top:1px solid var(--wacf-border)}.wacf-chat-footer a{color:var(--wacf-text-light);text-decoration:none;font-weight:600}.wacf-chat-footer a:hover{text-decoration:underline}@media (max-width:480px){.wacf-widget-container{bottom:20px;right:20px}.wacf-chat-window{width:calc(100vw - 40px);bottom:70px}}